Your satisfaction is our top priority and we stand behind the quality of our products and services.
Items that are damaged in transit, or are not to your satisfaction, will be replaced. Any unsatisfactory items need to be re-corked with remaining contents and returned in order to receive a refund. If you wish to return your wine within 30 days and opt out of reordering, you will be credited the bottles returned, less freight cost.
We charge a 20% restocking fee on all canceled orders.
If your order has returned to our warehouse due to damage or an error on the part of the shipping carrier, we will re-ship it at no cost to you. If your order has been returned after three unsuccessful delivery attempts or an incorrect address, a re-shipping fee of $20 per package will be charged to the credit card on file.
If your order has already shipped and you: 1) Want to make a change to the shipping address or 2) Want the order to be held for future delivery (up to 14 days), please be aware that our carriers charge a $20 per package fee for these requests and this cost will be passed onto you. Please also know that we can only redirect shipments within the same state due to tax/compliance statutes.
We are committed to delivering our products in excellent condition and promptly. It is important to inform you that all shipping carriers require an adult signature at delivery time. We always recommend shipping to a business address to ensure an adult is present during business hours.
Our Wine Club allows you to personalize the wines you receive and how often you receive them.
Wine club cancellations can be made on our website before your shipment is processed and after the agreed-upon tenure of membership. Cancellations must be requested via our cancellation form HERE, as long as it is received one week before processing your next club shipment. Members are required to pay for any shipments that have been processed.
Membership terms: Champion, Fast Six, and Triple Crown Members are committed to 12 months of tenure on membership. Founding Champion and Legend Members are committed to 24 months of membership tenure. Per the club sign-up form, members who opt out of the club before the close of their tenure may be subject to bill backs of discounts rendered.
Your club membership benefits include the following:
Champion Club Members:
Fast Six Club Members:
Triple Crown Club Members:
Founding Legend and Champion Members: to be directed to your benefits, CLICK HERE
Additional Club Foyt Terms & Conditions:
This Privacy Policy governs the manner in which Foyt Wines collects, uses, maintains, and discloses information collected from users of this Web site (each, a “User”).
Foyt Wines is committed to respecting and protecting the privacy of visitors to our web sites as well as the privacy of our actual customers, affiliates, subscribers and registered resellers. For visitors, we’ve structured our web sites so that, in general, you can visit us on the web without identifying yourself or revealing any personal information. For customers, affiliates, subscribers and registered resellers, once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your relationship with Foyt Wines.
Foyt Wines may collect personally identifiable information from Users in a variety of ways, including through online forms for ordering products and services, and other instances where Users are invited to volunteer such information. Foyt Wines may also collect information about how Users use our Web site, for example, by tracking the number of unique views received by the pages of the Web site or the domains from which Users originate. We may use “cookies” to track how Users use our Web site. A cookie is a piece of software that a Web server can store on the Users’ PC and use to identify the User should they visit the Web site again. While not all of the information that we collect from Users is personally identifiable, it may be associated with personally identifiable information that Users provide us through our Web site. When you sign up for Foyt Wines’ services, you provide us with both contact and payment information. Contact information typically includes your name, address, and phone number. Payment information typically includes your credit card number. We may also track how you were referred to our web site. For example, which search engine you used or which advertisement you clicked on. While you are a Foyt Wines customer, we manage information with regard to your account status, choice of services, and customer logs. In addition, we may store customers’ electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.
We use the contact information you provide us to establish our service for you. We use payment information for payment processing purposes only. We use tracking information to determine which means or advertising is most effective for us. We create and maintain other information such as customer account status, choice of services, and customer logs in the normal course of providing service. Foyt Wines may provide you with information about products or services offered by third parties, which may be of interest to you or to enable you to take advantage of special partner programs. Foyt Wines may also use customer information to provide customers with system information or information about new or upgraded products.
Foyt Wines may disclose information collected from Users to trusted affiliates, independent contractors and business partners who will use the information for the purposes outlined above. We may also disclose aggregate, anonymous data based on information collected from Users to investors and potential partners. Finally, we may transfer information collected from Users in connection with a sale of Foyt Wines’ business. We will not otherwise disclose customer personal and account information unless we have reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Foyt Wines, our customers, or others, or where Foyt Wines has a good faith belief that the law requires such disclosure.
Information about Users that is maintained on our systems is protected using industry standard security measures. However, we cannot guarantee that the information submitted to, maintained on, or transmitted from our systems will be completely secure.
You can shop safely at www.FoytWines.com. We use 128 bit Secure Socket Layer (SSL) technology for all transactions. All personal information is encrypted during transmission to our processing system and resides on our secure server. If at any time you are uncertain about the security of our site, view our Privacy Policy or call 707-337-3891.
Our Site is not intended for people under the legal drinking age of 21. We do not seek or knowingly collect any personal information from or about individuals under the age of 21. If we become aware that we have unknowingly collected personal information from an individual under the legal drinking age, we will make commercially reasonable efforts to delete such information from our database.
The terms of this Privacy Policy may change from time to time. We will notify you of any material changes to this Privacy Policy by posting a notice on the homepage for a reasonable time after such changes are made that this Privacy Policy has been updated and by changing the “Last Updated” date at the top of this Privacy Policy. We encourage you to check this page periodically for any changes. Your continued use of this Site following the posting of changes to this Privacy Policy will mean you accept those changes.
Foytwines.com strives to ensure that its services are accessible to people with disabilities. Foyt Wines has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.
Foyt Wines makes available the that is powered by a dedicated accessibility server. The software allows Foyt Wines to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).
Foyt Wines continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.
Despite our efforts to make all pages and content on Foyt Wines fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
If you are experiencing difficulty with any content on Foyt Wines or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.
If you wish to report an accessibility issue, have any questions, or need assistance, please contact Foyt Wines Customer Support as follows:
Email: info@foytwines.com
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